Event FAQs & Ticketing Policies
There are only three places to buy official tickets to events at The Colonial Theatre; our website at www.bethlehemcolonial.org, our Box Office at 2050 Main Street, Bethlehem, and through our partner at Catamount Arts. Purchases made through other websites are fraudulent and these tickets are not valid. The Colonial Theatre cannot honor tickets or refund purchases made on these unauthorized sites. Internet searches for our events can link you to third-party websites with dramatically inflated ticket prices. When in doubt, contact us directly at 603.869.5603 or gotoshow@bethlehemcolonial.org
The Colonial will offers ticketed, reserved seating for all Live! @ The Colonial performances!
What is reserved seating?
Each row in The Colonial is assigned a letter and each seat is assigned a seat number. When you purchase a ticket to a Live! @ The Colonial performance, you will have the opportunity to select a specific seat for the show. Films and Kids! @ The Colonial performances will still be general admission with first come, first served seating, unless otherwise noted.
Why did The Colonial adopt reserved seating?
The Colonial adopted reserved seating for Live! @ The Colonial performances to provide you with a better theatre-going experience. Reserved seating allows you the comfort of knowing you do not have to rush to the theater to get your seats. With reserved seating, you know where you will sit before the show, and you can move about the theatre, to the concession stand, restrooms, or the patio with the peace of mind that your seat will be waiting for you when you return.
How do I find my seat?
Your row letter and seat number are found on your ticket and your email confirmation.
Do I need to bring my tickets with me?
All attendees will be asked to present a ticket for entry. You may print your ticket, or show your confirmation or e-ticket on a smart device. Don’t have your ticket? Simply speak with the representative in the box office for a re-printed ticket.
Do I have to sit in my reserved seat?
Yes, each ticket represents a reserved seat chosen by the ticket holder during their purchase. If you find someone else sitting in your reserved seat, please notify a staff member or a volunteer who will direct each guest to the seat printed on their ticket.
Can I change seats?
Yes, if you do not like your reserved seat, you may ask a Colonial Theatre staff member to help you switch to another seat, subject to availability.
Can I give my ticket to someone else?
Tickets may be gifted to someone else. To transfer tickets to another person’s name, please contact us at gotoshow@bethlehemcolonial.org or by calling 603-869-5603.
What are Member, Non-Member, and Premium tickets?
Member tickets are for active Colonial Theatre members only; all others should purchase Non-Member tickets. Premium tickets are priced differently only for select shows, at the same price point for both members and non-members. Purchasing Member tickets without an active membership may result in your tickets being cancelled. To learn more about membership, click here!
We are proud to host music of all genres at The Colonial. Occasionally during a performance, audience members will show their enthusiasm by standing and dancing, especially when encouraged by the performers. Unless directed by the artist, we do not enforce a “must-sit” policy. For most concerts this would not be acceptable to the performers who see standing and dancing as a sign of enthusiasm. This is especially true for rock shows and for seats closest to the stage. We encourage patrons to dance or stand left and right of the stage. If your view is ever blocked by a standing or dancing guest, please contact an usher and we’ll attempt to find alternative seating.
In the event that an event is cancelled, ticket holders for cancelled events will be given full refunds.
In the event that an event is rescheduled, tickets be transferred to the new event date. Please note, if you are unable to attend a rescheduled event, we are happy to refund your full ticket purchase.
Cancellations are rare, though The Colonial will always be in communication with ticket buyers via email regarding cancellations of any events.
LIVE EVENT TICKETS
The Box Office and Patio open one hour prior to Live! shows serving beer and wine to ticket holders 21+.
Tickets may be purchased in advance in the following ways:
- ONLINE 24 hours a day, 7 days a week.
- IN ADVANCE at Catamount Arts Box Office, 115 Eastern Ave., St. Johnsbury, VT.
- DAY OF SHOW: For day of show ticket purchases and ticket pick-up, the Box Office opens one hour before showtime.
Ticket prices vary per event. Members never pay ticketing fees for any event. Tickets are non-refundable. Please review our Event FAQ & Ticketing Policies here.
Important Notice to Ticket Buyers: There are only three places to buy official tickets to events at The Colonial Theatre; our website at www.bethlehemcolonial.org, our Box Office at 2050 Main Street, Bethlehem, and through our partner at Catamount Arts. Purchases made through other websites are fraudulent and these tickets are not valid. The Colonial Theatre cannot honor tickets or refund purchases made on these unauthorized sites. Internet searches for our events can link you to third-party websites with dramatically inflated ticket prices. When in doubt, contact us directly at 603.869.5603 or gotoshow@bethlehemcolonial.org
PHOTOGRAPHY: We would like to remind you that, out of respect for our artists and fellow attendees, we do not allow photography or recording at any of our events.
BOX OFFICE MOVIE TICKETS
The Box Office opens 30 minutes before regularly scheduled films.
CONCESSIONS
We offer a wide variety of specialty treats and snacks at our concession counter, including:
- Beer & Wine, Sparkling Water, Juices, Sodas, Coffee, and Tea
- Organic Popcorn, topped off with Organic Butter, Salt, or Nutritional Yeast
- Candy, Pretzels, Chips, Snack Bars, and other Munchies
OUR PATIO BAR
Join us on our 1400 ft covered outdoor patio serving beer and wine during our live concerts and selected special events. Open 1 hour prior to concerts.
Patrons must be 21+ and a ticket holder to purchase alcohol.
The Colonial Theatre is dedicated to making our historic theatre as accessible as possible. Available accommodations include:
- Accessible entry and seating for those who use wheelchairs, accessibility devices, or who have limited mobility. There are entry ramps at the side of the building, and an electric lift located in our concessions area.
- HI Listening, VI Audio Narration, and Closed Captioning Devices are available for some movies, and are available at the concessions counter. Sunday evening film screenings for films with Open Caption capabilities will be open captioned. Please consult the Colonial Theatre calendar for confirmation of availability.
- One labeled parking space designated for those with a disability placard is located at the front of the building.
- Blankets and disposable earplugs are available for use by any patron.
We are happy to work with you on accommodations that would make your visit with us more comfortable. Please add notes to your ticket order, contact us at gotoshow@bethlehemcolonial.org
At The Colonial Theatre, we believe the arts are for everyone.
The Open Door Ticket Program offers free tickets to Colonial film screenings for community members who qualify for food assistance. No one should have to choose between experiencing culture in their community and putting food on the table. This program is designed to make it easier for more of our neighbors to enjoy the connection, discovery, and joy of film at The Colonial.
All sales are final. Tickets are non-refundable.